Fireside Chat: AI meets CX

A dynamic conversation on the future of AI in customer experience between Michael Spartz, Director of Partner Sales at NICE, and Hunter Edmisten, a seasoned Sales Engineer with 15 years in the tech sector.

AI Meets CX explored how AI-driven solutions are transforming customer interactions, enhancing efficiency, and driving business success.

Gain insights on the evolving CX landscape, the role of AI in optimizing customer engagement, and how businesses can leverage technology to stay ahead.

Curious how MR2 Solutions can help simplify your technology decisions?

Our unique Technology Brokerage-as-a-Service (TBaaS) offering gives you access to vendor-neutral guidance, proven frameworks, and subject matter expertise—so you can move forward with clarity, not confusion.

Whether you're evaluating new tech, reassessing your roadmap, or just need a second opinion, we're here to support.

Reach out anytime at TechnologyAdvisors@mr2solutions.com for a quick, no-pressure conversation. Let’s see how we can help.